SafePal confirms Italian users received impersonation phishing emails

On November 13, TechFlow reported that according to an official response from SafePal, the fake physical letters received by Italian users did not originate from SafePal and are related to the customer data breach disclosed by the company in August. The company stated that its wallet infrastructure remains secure, and SafePal does not send physical letters or request mnemonic phrases.

SafePal warns users not to scan QR codes in suspicious letters and to report them to officials. Previously, the company disclosed that the order information of approximately 39,798 customers was accessed without authorization, including names, contact details, shipping addresses, and purchase records, but did not involve mnemonic phrases or private keys.