FAQ
Understand swap costs, wallet confirmation and transaction status before trading.
Why can my SOL balance fall by more than the swap amount?
The amount you enter is the swap input. Your wallet may also pay network and priority fees, account preparation funds and costs required by the selected route. Compare the total wallet debit and tokens received, not the service-fee percentage alone.
What does a Solana receiving account cost?
A token account stores a particular token for an owner. Creating one requires a minimum SOL balance for storage; the amount depends on its size and token features. An existing compatible account can be reused. This is a network account requirement, not a fee unique to this website. The transaction determines who pays; an app may sponsor it.
Can I recover the storage funds?
For an account you control, its owner or close authority can close it when the balance and token-extension rules permit, sending its SOL to a chosen destination. Ordinary token balances generally must be zero. Recovery is not automatic, and the original payer does not automatically own the refund. Keeping the account allows reuse; closing it may mean paying to create it again later.
Why do small swaps have a high cost percentage?
Some costs are fixed in SOL rather than proportional to the trade. For illustration only, 0.0015 SOL of account preparation on a 0.001 SOL swap equals 150% of the input, before network fees. This is not a fixed charge or an estimate for your next trade. Check the wallet’s actual amounts before approving.
What are route accounts and account expansion?
Some routes create intermediate token accounts or add storage funds when a project program expands an account, for example on certain Pump.fun routes. These costs depend on the route and existing account state; they are not charged on every swap. Router- or program-controlled accounts are not necessarily yours to close or recover.
Does the service fee include all costs?
No. The service-fee line shows the applicable fee for the loaded pair; eligible fee-free pairs show 0%, while a charged trade may show 0.3%. Network fees, account preparation, liquidity-pool fees and any token transfer charges are separate costs and may already affect the quote. Avoid counting a fee twice when comparing the wallet debit with the quoted output.
Why do quotes differ, and what does slippage mean?
Routes, liquidity, token rules and market movement can change the result, even across wallets. Price impact is the effect of trade size on the pool price. Slippage tolerance limits an acceptable adverse change from the quote; it is not a fee that is always charged. A higher tolerance permits a worse execution and does not guarantee success. Compare the same amount, pair and time, including all costs.
Why do I need SOL when selling a token, and can a failed swap cost money?
Solana network fees are paid in SOL, including an optional priority fee. A token balance alone may not cover network or account preparation needs. A transaction processed on-chain but failing execution can still incur a network fee; rejecting a wallet request before it is submitted is different.
The wallet shows success, but the website is still waiting. What should I do?
Submitted or awaiting verification does not mean failed. Check the transaction hash and the on-chain result, and keep the trade record while the website updates it. Do not submit the same trade again just to clear a pending status. If the mismatch persists, open a support ticket with the hash, network and approximate time.
Why does my wallet still ask me to confirm after connecting?
Connecting or signing in identifies your wallet; it does not authorize a swap. Your wallet signs each transaction. Some networks may also need a token-spending approval. Review its asset, amount, network and recipient. Never share your private key or recovery phrase with support.