City University Survey: Willingness of Hong Kong Residents to Use AI Rises to 77.5%, Over Half Still Fear Job Displacement

on October 27, PR Newswire covered a survey published by The City University of Hong Kong on the social impact of artificial intelligence. The findings show that the willingness of Hong Kong residents to use AI rose from 67.4% at the beginning of 2025 to 77.5% in mid-2026, marking a cumulative increase of 10.1 percentage points. However, 53.7% of respondents remain highly concerned about their jobs being replaced by AI, a proportion largely unchanged from the previous year. The survey was led by Professor Esther Huang, Chair Professor of Media and Communication at The City University of Hong Kong. The research team conducted three rounds of longitudinal online surveys from February to April 2025, December 2025 to February 2026, and May to July 2026. The latest wave interviewed 1,362 Hong Kong residents aged 20 and over, and analyzed a longitudinal sample of 398 participants who took part in all three rounds. Results indicate that 61.3% of respondents aged 20 to 34 worry about job security, 60.6% of bachelor's degree holders fear AI replacement, and 56.6% of middle-income residents earning between HKD 30,000 and 60,000 monthly share these concerns. On medical applications, most residents accept AI-assisted personal health management, but clinical diagnostic decisions still tend to be led by doctors.